All reservations will be confirmed by email. All modifications and cancellations must be sent in writing (via fax or e-mail) to our reservations department, to fax (506) 2645 6264 or by email to info@hotelpocoapoco.com / reservations@hotelpocoapoco.com .

The request must indicate passenger’s name, quantity of people (adults and children), check in and check out dates, room type.

After 12:00pm HOTEL POCO A POCO will charge a $20 per hour of one room night rate, and the full night rate if check out occurs after 5:00 p.m. Pets are not allowed in the hotel, the only exception is applicable for Guide dogs for visually impaired people. Special room location requests or types of beds are not guaranteed until your arrival at the hotel.

CANCELLATION POLICIES

Cancellations are effective on the date that a written notice is received via Fax or E-mail at our Reservations office, to fax (506) 2645 6264 or by email to info@hotelpocoapoco.com / reservations@hotelpocoapoco.com If refund is applicable and adheres to the policies, the corresponding amount will be refunded,and it will be made upon receipt of written cancellation. For the latter the following cancellation policies will apply.

IMPOSSIBILITY OF PERFORMANCE

It is agreed that HOTEL POCO A POCO will be relieved of its obligations in the event of natural disasters, fire, strike lockout, order of government authorities or any reasonable circumstances beyond its control.

PRIVACY POLICY

HOTEL POCO A POCO will maintain any and all information regarding our guest private to only our facility. The information entered into the site will not be provided to any other source. This information will be used sole by HOTEL POCO A POCO under penalty of applicable law.